Privacy Policy

Last Updated: August 2026

At Lucky Charm Jewells, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Information provided when contacting our customer support
• Website usage and browsing information
• Device, browser, and IP address information where applicable

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

The information we collect may be used to:

• Process and deliver your orders
• Confirm and provide updates about your orders
• Process payments securely
• Provide customer support
• Respond to your enquiries
• Manage your account
• Improve our products, website, and shopping experience
• Send important service-related communications
• Provide information about offers, promotions, and new collections where permitted
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed through secure third-party payment gateways.

Lucky Charm Jewells does not intentionally store your complete debit card, credit card, UPI, or banking credentials on our website. Payment information is handled by the relevant payment service provider according to its privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Provide relevant content and marketing where applicable

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, such as:

• Payment gateway providers
• Shipping and delivery partners
• Website and hosting service providers
• Customer support or technology service providers
• Marketing or analytics service providers, where applicable

These parties may only use information as necessary to provide their services or as required by applicable law.

6. Order and Delivery Information

To successfully process and deliver your order, we may share relevant information such as your name, phone number, and delivery address with our shipping and logistics partners.

This information is used only for order fulfilment and delivery-related purposes.

7. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may contact you about:

• New jewellery collections
• Special offers
• Discounts
• New launches
• Seasonal promotions
• Other Lucky Charm Jewells updates

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete your orders
• Provide our services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Meet legal, accounting, or regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

Lucky Charm Jewells is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Raise concerns regarding the handling of your personal information

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

Lucky Charm Jewells may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Lucky Charm Jewells
Therekalputhoor,
Kanyakumari – 629 901,
Tamil Nadu, India

Email: luckycharmjewells@gmail.com
Phone / WhatsApp: 82707 08858

Tagline: Wear Your Luck. Shine Forever.