Terms & Conditions

Last Updated: August 2026

Welcome to Lucky Charm Jewells. By accessing or using our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our website.

1. About Lucky Charm Jewells

Lucky Charm Jewells is an online jewellery store offering a variety of jewellery and fashion accessories, including necklaces, anklets, waist chains, bracelets, rings, earrings, bangle bracelets, watches, unisex jewellery, men's studs, and newly launched products.

2. Use of Our Website

By using our website, you agree that:

• You will provide accurate and complete information when placing an order.
• You will use the website only for lawful purposes.
• You will not attempt to misuse, damage, or interfere with the website.
• You will not use the website for fraudulent or unauthorized activities.
• You will not reproduce, copy, or misuse our website content without permission.

Lucky Charm Jewells reserves the right to restrict or terminate access to the website if these terms are violated.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen settings.
• Minor variations may occur due to lighting and photography.
• Product availability may change without prior notice.
• We reserve the right to correct any errors or inaccuracies on the website.

Product images are intended to provide a general representation of the product.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will contact you and may provide an appropriate resolution, which may include cancellation and refund of the unavailable item.

5. Prices

All product prices displayed on the website are subject to change without prior notice.

Lucky Charm Jewells reserves the right to:

• Change product prices
• Modify discounts or promotional offers
• Correct pricing errors
• Withdraw promotional offers

The applicable price at the time of successful order placement will generally apply, subject to correction of obvious pricing errors.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact information provided by you.

Lucky Charm Jewells reserves the right to cancel or refuse an order in certain circumstances, including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect customer information
• Delivery limitations
• Other legitimate business or operational reasons

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

7. Payment

Customers must provide valid payment information when placing an order.

Payments may be processed through third-party payment gateways. Lucky Charm Jewells does not intentionally store complete payment card or banking credentials on its website.

An order will generally be processed after successful payment confirmation.

8. Shipping and Delivery

We aim to process and dispatch orders within the applicable processing time communicated on the website.

Delivery timelines may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Unforeseen logistics issues
• Other circumstances beyond our reasonable control

Once the order has been handed over to the shipping partner, delivery is also subject to the courier company's operational timelines.

Customers are responsible for providing an accurate shipping address and contact number.

9. Delivery Address

Customers must carefully verify their shipping details before completing an order.

Lucky Charm Jewells will not be responsible for delays or failed deliveries caused by:

• Incorrect address
• Incomplete address
• Incorrect phone number
• Customer unavailability
• Refusal to accept the package
• Other information incorrectly provided by the customer

Additional delivery charges may apply where a shipment needs to be re-dispatched due to incorrect information provided by the customer.

10. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to our Refund & Returns Policy.

Customers are requested to review the Refund & Returns Policy before placing an order.

Products may need to meet specific eligibility conditions for return or replacement.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Lucky Charm Jewells as soon as possible after delivery.

We may request:

• Order details
• Photographs or videos of the package
• Photographs or videos of the product
• Other information required to verify the issue

After verification, we will determine the appropriate resolution according to our applicable return and replacement policy.

12. Jewellery Care

Jewellery should be handled and stored carefully.

To maintain the appearance and finish of your jewellery, we recommend avoiding unnecessary exposure to:

• Perfume
• Cosmetics
• Chemicals
• Excessive moisture
• Chlorine
• Salt water
• Other substances that may affect jewellery finishes

Product-specific care instructions, where provided, should be followed.

13. Intellectual Property

All content available on the Lucky Charm Jewells website, including:

• Logo
• Brand name
• Product images
• Graphics
• Website design
• Text
• Product descriptions
• Promotional materials
• Other visual or written content

is owned by or licensed to Lucky Charm Jewells unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

14. Promotions and Discounts

From time to time, Lucky Charm Jewells may offer discounts, promotional codes, special offers, or sale campaigns.

Promotional offers may have specific:

• Validity periods
• Product or collection restrictions
• Minimum purchase requirements
• Usage limits
• Other applicable conditions

Promotions cannot necessarily be combined unless explicitly stated.

Lucky Charm Jewells reserves the right to modify or withdraw promotional offers where necessary.

15. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, shipping providers, analytics services, social media platforms, and other external services.

Lucky Charm Jewells is not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

16. Limitation of Liability

Lucky Charm Jewells will make reasonable efforts to maintain the availability and accuracy of the website.

However, we do not guarantee that the website will always be:

• Available without interruption
• Completely error-free
• Free from technical issues
• Free from third-party interruptions

To the extent permitted by applicable law, Lucky Charm Jewells will not be responsible for losses arising from circumstances beyond our reasonable control.

17. Force Majeure

Lucky Charm Jewells shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, network failures, pandemics, or other unforeseen circumstances.

18. Changes to These Terms

Lucky Charm Jewells reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on this page.

We recommend reviewing this page periodically for updates.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to the use of our website or purchase of products shall be subject to the applicable jurisdiction of the relevant courts.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Lucky Charm Jewells
Therekalputhoor,
Kanyakumari – 629 901,
Tamil Nadu, India

Phone / WhatsApp: 82707 08858
Email: luckycharmjewells@gmail.com

Tagline: Wear Your Luck. Shine Forever.